Please read all our terms of use. If you use our website, you signify your agreement to the terms and conditions of our sites. If you do not agree with our terms or conditions please do not use this site.
Tickets to Events
We do not mail out tickets. Your name will be on a list at the door. A receipt is automatically sent to your email address when you make a reservation online and we recommend you bring that with you in case we mess up.
Cancellation
Cancellations can be done in writing or via phone. If you cancel more than 96 hours before the event start time, you can:
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1.Get a credit for the full amount you paid to be used for any future event or a product sold on the WTA website.
OR
2. Get a refund minus a 10% service charge
There is no refund or credit for cancellations less than 96 hours in advance of the event start time. Tickets are transferable to others if you can find someone to take your place.
Products Shipped Internationally
International customers please email us for assistance, shipping quotes, and payment terms.
Custom policies vary from country to country. Your orders may be subject to import duties and taxes and any additional charges for custom clearance and must be borne by you. The Wine Tasting Association has no control over these charges and does not assume responsibility for the ordered goods meeting local customs laws and duties and taxes. Taxation and import duties also might not be applied if customs does not inspect your package. When ordering from us, you are considered as the importer of goods and must comply with all the laws and requirements of your country. Please contact your local customs office for further information.
If the package is refused and returned to us due to your refusal to pay customs tax and duties, you will be responsible for the return shipping charges and a re-stocking fee of 15 percent of your order amount. Shipping fees are not refundable. The remaining balance will then be refunded back to you.
Product Shipping & Returns
We offer both USPS and UPS shipping. International customers please email us for shipping costs. We will do our best to offer you the most cost effective way to get your items to you. We are not responsible for any international shipment once it leaves our hands.
If a product arrives broken or damaged, you must contact us within three days and we will replace the the broken or damaged item(s) or offer a refund. Refunds are not offered for broken glasses after the third day of receipt.